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FAQs

What is Mashghoul Business?
Busy Business is a system designed for business owners and service providers that helps them manage bookings, customers, payments, and e-marketing through a fully integrated professional control panel.
Is the amount refunded after booking?
In some cases, a refund may be issued according to the service and service provider's refund policy, and refund details are explained during the booking process.
When will my reservation be confirmed?
The booking is confirmed as soon as the request is accepted by the service provider, and you will receive a message or notification within the application with the confirmation details and the service appointment.
Is there an evaluation of service providers?
Yes, the Mashghoul app provides a rating and review system that helps you understand the quality of service and the experiences of previous customers before booking.
Can I cancel or modify my reservation?
Yes, you can modify or cancel the booking through the app before the service appointment, according to the service provider's policy and cancellation conditions explained during the booking.
How do I benefit from loyalty points?
You earn loyalty points when you complete bookings or take advantage of in-app offers, and you can use the points to get exclusive discounts and benefits on upcoming services.
How can I download the application?
You can easily download the Mashghoul app through the App Store for iPhones or Google Play for Android devices, then create an account and start booking right away