This Privacy Policy governs the manner in which the Mashghoul website and application collects, uses, maintains and discloses information collected from users of the Mashghul website and application. This Privacy Policy applies to the platform and all products and services provided therein.

We are responsible for protecting your personal information, and this policy and how your personal information is used are explained through the Smart Bookings website and application available on smart devices iPhone, Android, Windows (all referred to on the site). Note that this Privacy Policy does not apply to the websites of our business partners, affiliates, or any other parties, even if they are referred to on the site. Therefore, we advise you to review the privacy policy of the third parties you wish to deal with.

When you use the services available on the site or mobile applications, you will be asked to provide some information such as your name, contact addresses, credit card or debit card. This information is stored and retained on computers or other devices.

Personal identification information.

The Mashghul website and application collects personally identifiable information from users in various ways, including but not limited to when the user visits the platform, registers on the platform, fills out an application, survey analysis form, and other activities, services, features or resources that we may provide on our platform. Users may be asked to provide their full name, email address, phone number, and credit card information.

We will use all information provided by you or that we have been able to obtain to develop and improve the services provided to you and all our customers and to provide you with the latest news about our new applications, services, special offers and value via (email, mobile or otherwise). We may sometimes notify you about new products, services and special offers from specific third parties, if you agree during the registration process to receive the option of receiving the Mashghul website and application electronically and the latest updates.

Information not related to personal identity.

The Mashghul website and application collects some information about users wherever they interact with the platform, and this information is not related to personal identity, but may include the type of smartphone and technical information about the user's methods of communication with the platform, such as the company used to provide the Internet service and other similar information.

What information will we collect?

Personal information.

Payment information.

Reservation information.

Other information.

How do we use the information collected?

The Mashghul website and application collect and use users' personal information for the following purposes

· Improving the quality of customer service:

Your information helps us to more effectively respond to your customer service requests and support needs.

· Improving the platform:

We constantly strive to improve the offers provided through the website or application according to the information and feedback we receive from you.

· Sending periodic emails:

Fulfilling our agreement with you, including reservations and any other reservation, preparing your events, or contacting you in the event of any problem related to your reservation.

To register your name on our website or mobile applications, and thus you can manage your account on our website to receive all our services. You can also unsubscribe by contacting us if you no longer wish to enjoy these services.
To answer any questions you have sent to us by email.
For direct marketing purposes. It is necessary for us to know all the names of customers who have booked If you have made a booking on behalf of someone else, you are supposed to have obtained their consent to use their personal information.
To make bookings, and payment transactions for the services available on the application.
To give you a special experience and provide the best services (and work to meet your individual needs in the best way by providing us with your personal information

To develop the performance of using the site: (We always strive to improve the site's services based on the information we receive from you

To improve customer service (this information helps us better respond to your requests directed to the customer service team and support their needs) and analyze data traffic on the site.

To manage any competition or promotion, statistical survey or other site features.

To send messages to e-mail or SMS or other available means to provide all services, and answer all inquiries and requests, and other questions.

To respond to your inquiries regarding your use of the Mashghul website and application and the services available therein.

Automatic registration to enter data.

Of course, you are solely responsible for the confidentiality of your password and personal account information. Therefor